Terms of service
OVERVIEW
This website is operated by BasicTheory.shop. Throughout the site, the terms “we”, “us”, and “our” refer to BasicTheory.shop. BasicTheory.shop offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell products and services to you.
SECTION 1 – ELIGIBILITY & ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have legal consent to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws.
You must not transmit any viruses, malware, or destructive code.
Any breach of these Terms may result in immediate termination of service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transmitted unencrypted across networks. Payment information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
SECTION 3 – PRODUCTS, SERVICES & AVAILABILITY
Certain products may be available exclusively online and in limited quantities. All products are subject to our Refund Policy (link to Refund Policy).
We make every effort to display products accurately, but cannot guarantee display accuracy across devices.
We reserve the right to:
- Limit sales by person, region, or jurisdiction
- Limit quantities
- Discontinue products at any time
We do not guarantee that products or services will meet your expectations.
SECTION 4 – PRICING & SERVICE MODIFICATIONS
Prices are subject to change without notice.
We may modify, suspend, or discontinue any part of the Service at any time without notice and are not liable for such changes.
SECTION 5 – BILLING, PAYMENTS & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete, and accurate billing and account information and to promptly update such information as needed.
Payment Descriptor
Charges on your bank or credit card statement may appear as:
BasicTheory.shop
For questions, contact info@basictheory.shop.
SECTION 6 – SUBSCRIPTIONS
By enrolling in a BasicTheory subscription, you agree to the following:
15-day free trial
You may cancel anytime during the trial and will not be charged
On day 15, your subscription converts to a paid plan at $29.99 USD
Subscription renews every 21 days at $29.99 USD
No shipping fees
Your subscription will continue to renew automatically unless canceled through the customer portal provided after checkout.
By placing an order, you confirm that you have reviewed and agreed to these Terms and our Privacy Policy.
SECTION 7 – SHIPPING & DELIVERY
We strive to process orders promptly, but delivery times are not guaranteed. Delays due to carriers, weather, customs, or other factors do not qualify for refunds.
Once an order has shipped, it cannot be changed or canceled.
SECTION 8 – RETURNS, REFUNDS & FINAL SALE
All items purchased from BasicTheory.shop are final sale unless otherwise stated.
Refunds are not issued for change of mind, personal preference, or delays.
If your order arrives damaged, incorrect, or does not arrive, contact info@basictheory.shop within 15 days of delivery with supporting documentation.
SECTION 9 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links. These are provided “as is” and “as available.”
We are not responsible for third-party content, websites, or services.
SECTION 10 – USER COMMENTS & FEEDBACK
Any comments, suggestions, or submissions may be used by us without restriction.
You are solely responsible for the accuracy and legality of any content you submit.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy (link to Privacy Policy).
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, without prior notice.
SECTION 13 – PROHIBITED USES
You are prohibited from using the site or content for unlawful, abusive, fraudulent, or malicious purposes. Violations may result in termination.
SECTION 14 – DISCLAIMER OF WARRANTIES
The Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.
We do not guarantee uninterrupted or error-free service.
SECTION 15 – LIMITATION OF LIABILITY
BasicTheory.shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Service, to the maximum extent permitted by law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless BasicTheory.shop and its affiliates from any claims arising from your breach of these Terms.
SECTION 17 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access for violations at any time without notice.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United States.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance.
SECTION 20 – DISPUTE RESOLUTION & CHARGEBACK POLICY
If you have any concerns regarding your order, billing, or subscription, you must first contact info@basictheory.shop.
You agree not to initiate a chargeback or dispute without first giving us the opportunity to resolve the issue. Unauthorized disputes may result in account suspension or restriction of future purchases.
SECTION 21 – ENTIRE AGREEMENT
These Terms of Service, along with any policies posted on this site, constitute the entire agreement between you and BasicTheory.shop and supersede any prior agreements or communications.
Any ambiguities shall not be construed against the drafting party.
SECTION 22 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
info@basictheory.shop